Your new 
are only a few clicks away…
Don’t Panic!
Unfortunately we aren’t accepting new clients at this time. When we’re looking to accept new clients again, we’ll spread the word on our social media accounts, and here on our website.
Frequently Asked Questions about
BOOKING
We know you might have some questions about the booking process, so we’ve included the answers to some of the most common questions below. If you have a question that isn’t answered below though, don’t worry – just get in touch via the contact page.
How do I book an appointment?
All of our bookings are made through our online booking system. Select a service, then pick a time slot and fill in your details. A confirmation email will be sent to you to confirm your appointment.
You can also book your next appointment by contacting us, or when you’re next in the salon!
Can I book more than one treatment in a booking?
Of course you can! Our system is designed to link complimentary services: once you select your main treatment you’ll be offered the chance to add in extra treatments and services (such as nail art).
We also have packages available that combine the most common multiple treatment groups together. You should check out our treatments page for more information.
How do I book for more than one person?
Since each booking is specifically tied to one customer, you would make the appointments separately using every individuals’ personal details.
The good news is that our booking process is very simple and straightforward though; so it should only take you a minute or two to book another treatment!
Feel free to contact us should you experience any difficulties during the process. We are always here to help!
Do I need to pay a deposit when booking an appointment?
Short answer, no. A deposit is not required when you are making an appointment with us. However, if you miss your appointment. you may be asked to pay a deposit for future appointments.
How do I cancel or reschedule my appointment?
You can cancel and reschedule your upcoming appointment by getting in touch with us – it’s really that simple. You can call us, email us, or message us on Social Media.
Cancellations within 24 hours of your appointment will lead to a non-refundable booking fee being required prior to your next appointment. This fee will be 25% of your booked service fee and will be deducted from the final cost of your treatment.
If you’re more than 15 minutes late for your appointment you may be classed as a cancellation if we are unable to fit your appointment into the remaining time available or are unable reschedule for later in the same day.
